Say you want to sign-up to a new online bank, but need to submit verification data to comply with AML regulations, wouldn’t it be great if you could just contact a real person via WhatsApp and go through the process.
Say you want to lower the level of potential customers dropping out of your online acquisition process, wouldn’t it be great to give your customers the option to be guided through the process on Viber?
Over 1 billion people have WhatsApp installed on their smartphones, Viber has over 500,000 users and skype has similar levels of usage. Everyone has technologies in their phones that was unthinkable only 20 years ago.
We at Connect121 are all about harnessing those technologies in order to provide you with an AML verification channel option that can be accessed by everyone, without the need to install additional applications or add-ons. All our interactions are video recorded, we upload all the customer content to your servers at the end of each customer interaction and we update your customer CRM program to reflect the interaction we have just had.
We believe that people need easy ways to contact with the next generation of financial services providers. Let us be your partner in reaching out to your target market. Our expertise is in AML verification, but that could be the start of our journey together. Give us a call – via Skype / WhatsApp / Viber or just via the boring old phone or email, and let’s see what we can do for you.